Privacy Policy
Last updated: 15th January 2026
Data Controller Information
plainmodelhubum AG, a company registered in Austria with registration number FN253614a, is the data controller for the personal information we collect and process. Our registered office is located at Wiedner Hauptstraße 166, 4078 Linz, Upper Austria, Austria.
Data Collection
We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us, such as when you fill out contact forms, subscribe to our newsletter, or communicate with us via email or phone. This may include your name, email address, phone number, company name, and any messages or enquiries you send to us.
We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how our website is used and improve our services.
How We Use Your Information
We use the personal data we collect for several purposes related to providing and improving our restaurant financial management services. We use your information to respond to your enquiries, provide customer support, and deliver the services you request from us. This includes processing your contact form submissions, scheduling consultations, and providing ongoing support for our financial management tools.
We also use your data to improve our website and services, conduct analytics to understand user behaviour, and communicate with you about updates to our services or relevant industry information if you have opted in to receive such communications. Additionally, we may use your information to comply with legal obligations and protect our legitimate business interests.
Cookies and Tracking Technologies
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
Our website uses different types of cookies, including necessary cookies that are essential for the website to function properly, analytics cookies that help us understand how visitors use our site, functional cookies that enable enhanced functionality and personalisation, and marketing cookies that are used to track visitors across websites to display relevant advertisements.
Your Rights
Under the General Data Protection Regulation (GDPR) and Austrian data protection laws, you have several rights regarding your personal data. You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data in certain circumstances, object to processing of your data, request restriction of processing, and request transfer of your data to another service provider.
You also have the right to withdraw consent at any time where we rely on consent to process your personal data, though this will not affect the lawfulness of processing based on consent before its withdrawal. If you wish to exercise any of these rights, please contact us using the contact information provided below.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. For contact enquiries, we typically retain data for up to three years after the last contact unless you request deletion sooner. For clients using our services, we retain data for the duration of the service relationship plus seven years for legal and accounting purposes as required by Austrian law.
Data Sharing and Transfers
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and providing our services, such as hosting providers, email service providers, and analytics services. These providers are contractually bound to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or the public. Any international transfers of personal data are conducted in accordance with GDPR requirements, including appropriate safeguards to protect your data.
Security Measures
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection principles.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to protect your own privacy by not sharing sensitive information through unsecured channels.
Contact Information
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us about your personal data, please reach out to us using the following contact information:
Email: privacy@plainmodelhubum.world
Phone: +43 7329894871
Address: plainmodelhubum AG, Wiedner Hauptstraße 166, 4078 Linz, Upper Austria, Austria
You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy and notify you of significant changes through our website or by other appropriate means.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.
For more information about our use of cookies, please see our Cookie Policy.